Nash Watson Ltd is committed to ensuring that your privacy is protected. Our use of your personal information is governed by this Privacy Notice.

Nash Watson Ltd is a data controller for the personal information that it collects and uses on behalf of and about you. We will process your personal information as confidential and in compliance with relevant data protection legislation. Your personal information will only be shared with others in compliance with this Privacy Notice.

The lawful basis of our data processing and how your personal information is used:

In order to comply with data protection legislation, we are only allowed to use your personal information if we have a lawful basis. The following lawful bases allow us to use your information:
We require information to perform to our contract with you; we are also required to comply with data processing legal obligations. When we process your data it helps us to improve our marketing and understanding of the property sphere; processing data helps us to function in terms of administration and technical processes. The processing of data allows us to verify relevant information about yourself, any other concerned individuals or parties, and if specialist assistance is required, data processing will help us to identify requirements in order to outsource better.

In order for Nash Watson Ltd to carry out proper business activities, personal data is processed to improve, promote and enhance our brand and product production activities, such as marketing campaigns – sending out relevant marketing information and gauging product and marketing responses. You as the individual will have the right to opt out of receiving information from Nash Watson Ltd at any time.

Your data may be processed if it is in the public interest or for official use, we may also process your data in order to protect yours or another parties’ interests.

Data processing is required for all relevant security purposes - network data transfer and storage data processing to protect your information against any unsanctioned access and any loss, damage or theft.

Your personal information, what we collect:

Full name, contact details – postal address, phone number and email address. If Nash Watson Ltd is contracted to perform a service for you, we are required, by law, to see proof of identification, this could be a driving license, a passport and a recent utility bill with proof of your current address displayed clearly. In terms of regulatory and statutory responsibilities, we are required to ascertain if you have any connections or a conflict of interest with any personnel at Nash Watson Ltd.

We may, if applicable, gather personal data from reliable sources such as credit agencies, financial institutes, government land registers, and police registers.

If your Selling, Letting, Renting or Buying, where applicable, we request the following:

Full name, contact details – postal address, phone number and email address. If selling, your current position, and for valuation purposes, the full address of the relevant property. If you are letting we request proof of consent and if you live overseas, we will request your tax code.
If you are a prospective tenant we will request information regarding employment status and affordability and, if necessary, guarantor information. If referenced, previous landlord, address and bank details will be asked for in order to carry out a credit check. We may share your personal data with a third party referencing agency in order to ascertain suitability to rent and detect or prevent crime such as fraud and money laundering.

When enquiring about a service or product, making an appointment, requesting a callback, or responding to a campaign, we may process data provided when you fill in our website forms or when you contact us via email and telephone.

In order for us to perform our contract with a vendor, buyer, landlord or tenant, we process data to arrange property details, a contract of sale and lease agreement.
In terms of buying, proof of affordability will be requested and if applicable, the details of nominated solicitors.

Managing property:

When managing a property it may entail passing your personal information to a third-party contractor who, for example, may be required to carry out works and maintenance to your property.

Information shared:

Nash Watson Ltd does not sell or disclose personal information only as described in this Privacy Notice. We share information with, but not limited to the following: Contracted service providers, cloud services and platforms, applications, hosting centres, law firms, credit agencies and councils.

How long information is kept:

Information will be kept for a rational duration of time to allow us to perform any of our obligations and purposes as described in this Privacy Notice. In terms of legal or regulatory requirements, we generally keep relevant personal data for 6 years.

Data security:

Keeping your data and any other information secure is very important. Only authorised personnel have access and only if carrying out any related tasks. In order to perform certain obligations to you, at times, we may need to share information with a third party; this will be done only if necessary to perform our contract to you and only if the third party has data protection procedures and processes in place. Personal data is stored securely on site using servers, relevant electronic devices and hard copy. Data is backed up to a secure cloud-based platform.

Cookies:

We sometimes place small data files on your computer. These are known as cookies. Most websites do this. Nash Watson Ltd uses cookies in several places – we’ve listed each of them below with more details about why we use them and how long they will last.
Cookies improve things by: Remembering settings, so you don’t have to keep re-entering them whenever you visit a new page. Remembering information you’ve given (eg your postcode) so you don’t need to keep entering it. Measuring how you use the website so we can make sure it meets your needs.

Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.

To learn more about cookies and how to manage them, visit AboutCookies.org. Alternatively, please read on to find out more about how and where we use cookies.

Cookies from third-party sites:

On some parts of this site, we use third party websites such as Twitter, Facebook and Pinterest to provide useful links. These websites set some or all of these cookies when you visit one of these pages.

Measuring website usage (Google Analytics):

We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address), so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.

Your right to access personal information and withdraw consent:

At any time you are able to request and acquire any personal information held about you and you have the right to update and correct any inaccuracies. You also have the right to withdraw your consent and have your personal information blocked or deleted. The right to withdraw or delete may be limited in certain factors by regulatory or law requirements. Write to us at Privacy, Nash Watson, 1 Conway Place, Hove, BN3 3DW or email home@nashwatson.com using the heading 'Privacy'.

How to give feedback or complain:

If there has been a personal data breach or there are any other personal data concerns you may have, write to us at Privacy, Nash Watson, 1 Conway Place, Hove, BN3 3DW or email home@nashwatson.com using the heading 'Privacy'. We will endeavour to rectify any issues you may have. If we cannot remedy the matter raised, you have the right to complain to the information commissioner in the UK.

Privacy Notice updates:

Nash Watson Ltd will update this Privacy Notice at any time. We will post the changes and, if applicable, notify you via this site or by email.

Privacy Notice May 2018.